Donor Privacy & Security Policy

Privacy Notice

Last Revised: May 8th, 2023 Effective Date: May 8^th, 2023

We, The Food Group Minnesota, Inc., are a 501(c)(3) non-profit organization. We are committed to protecting the privacy and security of personal information and to transparency about how we use personal information (also sometimes referred to as personal data). This Privacy Notice sets forth our policies and practices for collecting and using personal information in regard to our website, programs directed at individuals, and presences on social media platforms (“Services”). 

Within the context of these Services, this notice explains how we use and disclose personal information. We will update this notice from time-to-time, or as our privacy practices change, to ensure it accurately describes how we use your information. When we do so, we will update the dates above. We recommend that you review this notice from time-to-time for the latest information. If we change our practices in a material way, we will provide appropriate notice to you, usually through an e-mail message or through a banner or pop-up within our Services. 

If you have any questions regarding this notice or our use of your information, please contact us using one of the methods detailed below.

1.  How we use and share personal information

Categories of individuals	Categories of personal information	Purposes	Methods of collection	Categories of third-party recipients (see below)
All website visitors	Activity informationNon-precise geolocation information	To deliver the website and its content, including feeds of our social media activity and buttons to enable users to interact with us on social mediaWebsite traffic analysis and administration	Directly from individualIndirectly by monitoring individual’s activities or behavior	Analytics providersSocial media providers Website typeface providers
Website visitors who sign up for e-mail updates	NameE-mail addressAreas of interest with respect to our organization	To provide requested updates Customer support	Directly from individual	None
Users who pay for orders with payment cards or direct debit	Payment information	To process the tendered paymentCustomer support	Directly from individual	Payment processing services
Users who place online orders	Personal contact informationShipping informationOrder information	Order processingInventory managementService analysisCustomer support	Directly from individual	Delivery services
Users who place in-person information	Order information	Order processingInventory management	Indirectly by monitoring individual’s activities or behavior	None
Registered users (i.e. users who create an account for us to retain information about them between visits)	Personal contact informationAccess credentialsOrder information	Order processingPersonalizationService analysisCustomer support	Directly from individual	None
All donors	Personal contact informationEmployer matching information	Donor appreciation and engagementDonation-related recordkeeping Customer support	Directly from individual	Businesses who assist us with mail and messaging to our donors
Donors who make donations using payment cards or direct debit	Payment information	To process the tendered donationCustomer support	Directly from individual	Payment processing services
Individuals who visit social media sites associated with us	User generated content, such as posts and messages directed to us using social media	To promote awareness of our organization and missionTo better serve our communities	Directly from individualFrom the social media platform	None
Individuals who send us correspondence	Contents of correspondence	To review and, where appropriate, to respond Customer support	Directly from individual	None

We use and share personal information as described in the following table and the text that follows it. 

2. Personal information disclosure and sharing 

In addition to the sharing with the third parties described in the table above, we may also share your information with:  

• Service providers. We share your personal information with third parties that provide services to us. These kinds of third parties provide business, professional, administrative, or technical support functions for us, such as payment processing, billing, data storage, quality assurance, and marketing. 
• Legal compliance recipients. We disclose personal information to the courts, the government, law enforcement agencies, litigants, and similar recipients when required by law.
• Successors. We may disclose personal information to a successor to all or a part of our business.

We also may disclose personal information with third parties with your consent or at your direction.

3.  Personal information security and retention

We use reasonable administrative, technical, and physical safeguards to protect personal information in our possession. While we make every effort to help ensure the integrity and security of our network and systems, you should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be completely secure, accurate, complete, or current.  

Personal information will be retained only for long as we have a business or legal need to retain the information. 

4.  International users

For individuals customers who reside outside of the United States, including in Canada, your personal information will be processed in the United States, where our servers are located. 

5.  Children’s privacy

We are very concerned about the online safety of children. We do not knowingly collect any personal information from those under the age of 16. 

If we discover (or are informed) that we have collected personal information from a visitor under the age of 16, we will promptly delete such information. 

6.  Contacting Us

To contact us about our use of personal information, to make a request regarding your personal information, or for other data-related inquiries, please contact us at:

• By e-mail: [email protected]
• By toll-free call: 763-450-3860
• By postal mail at:

The Food Group
Attn: Privacy
8501 54th Ave. N
New Hope MN 55428